COURSE DESCRIPTION
The retail services industries are distinct, with clear differences in the role each plays within the supply chain. The industries are highly diverse in terms of the range of products and services offered and the size and distribution of enterprises, ranging from micro through to multinational companies. Three key sectors of the retail services industries are community pharmacy, retail and wholesale. Retail services helps students become more able to communicate and thrive in this industry.
The retail services industries are involved in the selling or provision of goods and/or services. There are many career options available covering a huge range of jobs including assistants, salespeople, customer service providers and people who work in visual merchandising, product management, marketing, support services and administration. Careers in service industries are very rewarding and provide a range of portable skills.
TOPICS COVERED AND ASSESSMENTS
See the 2016/17 Assessment Schedule (combined with the topics covered) for the Preliminary and HSC Retail Services Course:
11/12 Retail Schedule (docx 24 KB)
WHAT GREAT THINGS ARE HAPPENING IN RETAIL SERVICES?
- Students merchanise the front office with Christmas decorations
- Students created environmental posters for the Environment Committee
- Students performed role play in simulated retail environments
- Students obtain first-hand experience with cash registers in order to gain money-handling skills and learn how to write cheques